Amanda Giglio, Administrative CoordinatorOur company has been working with BridgeConnex for a little over a year now and we have been extremely satisfied. We were initially referred to them by our IT consultant to help troubleshoot issues we were having with our phone system in our office. None of the local service providers had been able to successfully implement reliable service that included the highly attentive customer service offered by BridgeConnex. We initially utilized them as a phone service provider using our previous technology but have since fully integrated with their services and hardware/software solutions. Our experience with sales, installation and the continued support we receive has exceeded our company's expectations and we would be happy to recommend their service to anyone.
BridgeConnex helped us with the whole process of setting up the phone system in our lab 3 years ago --- from designing the phone network, to picking the right phones, to installing and coordinating with our IT vendor. Everything went as planned, and we haven’t encountered any issues.
They have always been very responsive whenever we have any requests or questions.
We love our phones and the service BridgeConnex provides.Ping Yip, Senior Architect, Software - ThermoFisher Scientific
"UEI looked to upgrade our phone system for several reasons. The system we we had was quite old, the cost of the service was what we considered a bit high for these times and we needed some additional features. We reached out to BridgeConnex and everything went great. They came on-site, assessed our situation, and proposed a complete solution. Once we agreed, the installation went smoothly and quickly. The training session was superb. Support after the install for questions has been excellent. We also realized a substantial savings."Ann M. Bamber - Controller - United Electronic Industries, Inc,
"We use BridgeConnex for our hosted PBX system and are thrilled with the service we get from them. Our Account Manager never fails to get back to me via email or phone quickly, no matter how small my request is or how long it takes him to give me the help I need. Our first introduction was a lengthy web conference call in which Mike patiently explained how the whole phone system worked and how to use the web application. Since then he has been readily available for “quick question” emails which took a lot longer than anticipated. Our company remains convinced that we are in great hands with BridgeConnex!"
Carol E. Sapienza | Operations Officer | KGSS,